We only accept cancellation requests within 1 hour of placing your order. After 1 hour, your order is sent for processing and cannot be modified or canceled.

How do I cancel an order?

Thanks for shopping at Epiphanie. If you are not entirely satisfied with your purchase, we’re here to help. Returns. You have 15 days from the date you received your item to submit a return request. To be eligible for a return, your item must be in t

What is your return & refund policy?

Can't find what you're looking for? Just email us!

--> Back to the site

Epiphanie

Everything you need to know about Epiphanie Returns & Cancellations

Returns & Cancellations

Site-wide discounts / discount codes

Gift cards

Colors

General

General Product Care

Leather

Product Care

What payment methods do you accept?

Payment Methods

Do you offer international shipping?

What are your delivery options?

How can I track my order?

When will my order ship?

How long will my order take to arrive?

Shipping & Delivery

What is Route and Green Package Protection?

How Does Route Work?

How Does Route Process Refunds or Reorders?

When Should I File a Claim?

What if My Order Never Arrives or is Stolen?

What if My Order Arrives Damaged?

How Do I File a Claim for my Lost, Damaged, or Stolen Order?

What are Route’s Terms and Conditions?

Is Route a Licensed Insurance Company?

Route Shipping Insurance

Returns & Cancellations

Articles

How do I cancel an order?

What is your return & refund policy?